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After-sales and maintenance service  [ Return towards  Our services  ]

DEFI, the after-sales service and preventive maintenance department of Air Liquide Welding.

After-sales service

After-sales service is made up of three centres of expertise: manual machines, automatic methods and robotics (see contacts opposite). The benefits of DEFI are many:

  • Service provided under a guarantee on the site or in our repair workshops
  • Identification of spare parts
  • Troubleshooting assistance
  • Expert technicians at your service

Maintenance

Preventive maintenance is a determining element for the proper working of welding and cutting machines. A well maintained machine base offers the guarantee of long life and the avoidance of minor incidents and troubleshooting. The risk of incidents may be detected and corrected by our regional team of technicians when they carry out scheduled preventive maintenance on your site.

Call centre

  • Is your welding or cutting machinery out of order?
  • Are you looking for a spare part number?
  • Have you mislaid your machine safety and maintenance instructions?
  • Do you have a technical query?

Call just one number: 0825 132 132

Call centres are located in manufacturing sites for better access to technical information (Designing department, manufacturing workshop etc.).